Privacy policy and TOS
Privacy Policy & Terms of Service
1. Who We Are
Dominick's Family of Industries LLC, doing business as Dominick's Barbershop ("we," "our," or "us"), operates the online booking platform at domsonlineshop.com ("the Platform"). We provide barbershop appointment scheduling, customer account management, and related services.
2. Information We Collect
When you create an account or make a booking through the Platform, we may collect:
- Full name and username
- Email address
- Mobile phone number (optional, used for SMS notifications)
- Date of birth (optional)
- Payment information (processed securely by Square; we do not store card numbers)
- Booking history and service preferences
3. How We Use Your Information
We use the information we collect to:
- Create and manage your customer account
- Process and confirm bookings
- Send booking confirmation and reminder notifications via SMS and/or email (if opted in)
- Process payments through our payment processor, Square
- Improve our services and platform
- Communicate important account or service updates
4. SMS Messaging
By providing your mobile phone number and checking the "Receive text message reminders" checkbox during registration or in your account dashboard, you consent to receive SMS text messages from Dominick's Barbershop. These messages may include:
- Booking confirmation messages
- Appointment reminder messages
- Booking cancellation notifications
Message frequency varies based on your booking activity. Typically 1–2 messages per booking.
Message and data rates may apply. Contact your carrier for details.
To opt out of SMS messages at any time, reply STOP to any message or update your preferences in your account dashboard at domsonlineshop.com/dashboard. For help, reply HELP or contact us at the address below.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with:
- Square — our payment processor, for the purpose of processing transactions
- SMS delivery providers — for the purpose of delivering text messages you have opted into
- Legal authorities — if required by law or to protect our legal rights
6. Data Retention
We retain your account information and booking history for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us or using the "Delete / Modify Account" option in your dashboard.
7. Security
We take reasonable technical and organizational measures to protect your personal information. Payment data is handled exclusively by Square and is subject to their security standards. We do not store credit card numbers or full payment credentials on our servers.
8. Your Rights
You have the right to:
- Access and update your personal information via your account dashboard
- Opt out of SMS notifications at any time
- Request deletion of your account and data
- Contact us with any privacy concerns
9. Cookies
The Platform uses session cookies to maintain your logged-in state. We do not use tracking cookies for advertising purposes.
10. Terms of Service
By creating an account and using the Platform, you agree to:
- Provide accurate registration information
- Honor booked appointments or cancel with reasonable notice
- Not misuse or attempt to exploit the booking system
- Accept that bookings are subject to operator availability and may be subject to cancellation fees as communicated at time of booking
We reserve the right to suspend or terminate accounts that violate these terms.
11. Changes to This Policy
We may update this Privacy Policy and Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Dominick's Family of Industries LLC
DBA Dominick's Barbershop
domsonlineshop.com